Privacy Policy
Last updated: November 19, 2025
At DoneNRight Champaign Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
Information We Collect
We collect information you provide directly to us when you request a quote, schedule a service, or contact us. This may include:
- Your name and contact information (phone number, email address, mailing address)
- Property details and project specifications
- Payment information (processed securely through our payment providers)
- Communication preferences and history of interactions with us
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages viewed. This helps us improve our website and services.
How We Use Your Information
We use the information we collect to:
- Provide quotes and deliver the services you request
- Communicate with you about your project, appointments, and service updates
- Process payments and maintain records for warranty purposes
- Improve our website, services, and customer experience
- Send you marketing communications if you have opted in (you can unsubscribe anytime)
- Comply with legal obligations and protect our rights
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Information Sharing
We may share your information with:
- Service providers who help us operate our business (payment processors, scheduling tools, email services)
- Subcontractors or suppliers involved in completing your project
- Legal authorities when required by law or to protect our rights and safety
All third parties we work with are required to keep your information confidential and secure.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings. However, disabling cookies may affect some features of our website.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure servers, encrypted payment processing, and limited employee access to personal data.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information
- Opt out of marketing communications
- Request deletion of your information (subject to legal retention requirements)
- Ask questions about how we use your information
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any information.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request information about the categories of personal information we collect and how we use it. Contact us to exercise these rights.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new "last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
DoneNRight Champaign Concrete
505 W William St
Champaign, IL 61820
Phone: (217) 850-0860
Email: info@champaignconcreteworks.com